Every day, we deliver to hundreds of customers in more than 40 countries, ensuring that we provide the very highest levels of responsiveness to you at all times.
- Processing time: Order verification, tailoring, quality check, and packaging. all orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and post will process the order, which can take an additional 1-5 business days.
- Shipping time: This refers to the time for items to be shipped from our warehouse to the destination after the processing time. Look at the table below for shipping time. Please note that if you ordered different products we may ship them to you separately because we have multiple warehouses. Delays may occur during holiday seasons or due to other out-of-hand reasons related to the logistics company.
Q. Where do we ship from?
A. We ship from our partnered warehouses and factories located in Asia and Europe. Because we ship from multiple warehouses, please expect your orders to ship separately if you ordered more than one.
Q. Where do we ship to?
A. We ship to more than 40 countries including the United Kingdom, United States, Australia, Canada, France, Germany, New Zealand, Russia, Spain, Japan, Hungary, and more.
Q. How long does our order processing take?
A. Generally we process our orders within 1-5 days.
Our shipping time after processing:
Standard Shipping Time
Premium Express Shipping Time
|US||6-10 Business Days||4-6 Business Days|
|UK||4-6 Business Days||4-6 Business Days|
|Germany||5-8 Business Days||4-6 Business Days|
|AU||6-10 Business Days||4-6 Business Days|
|CA||8-15 Business Days||4-6 Business Days|
|KR, JP||8-15 Business Days||4-6 Business Days|
|Europe||6-10 Business Days||4-6 Business Days|
|Rest Of World||12-22 Business Days||4-6 Business Days|